RETURN POLICY

Last updated August 09, 2018

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.


RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please email customer service at orders@theunseasonal.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

The Unseasonal / LA K50 Attn: Returns RMA#
8721 Santa Monica Blvd #201 Los Angeles, CA 90069 United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.


EXCEPTIONS

For defective or damaged products, please contact us to arrange a refund or exchange. Please note: Sale items are FINAL SALE and cannot be returned.


QUESTIONS

If you have any questions concerning our return policy, please contact us at:
orders@theunseasonal.com